Over 100,000 websites down in Asia-Pacific amid GoDaddy server issues

THE world’s largest domain registrar, GoDaddy, had to fend off angry customers on social media earlier today as major technical problems caused over 100,000 websites in Asia Pacific to go offline.

GoDaddy is one the world’s most popular web hosts and has over 61 million domain names and 13 million customers under management.

According to ThaiTech, users first reported problems on May 29, which were fixed. However, problems began cropping up again on June 1, with reports escalating mid-morning today.

Users took to Twitter to complain about what they say was slow support and the loss of business while GoDaddy worked to fix the problems, which related to the Domain Name System (DNS).

GoDaddy acknowledged on Thursday evening there was an issue for customers in the Asia-Pacific region on Twitter, while reports flooded in.

Users reported not being able to access their websites and only receiving a DNS error message when they tried. Others complained that the web host’s tech support were unhelpful and said things were fine when they clearly weren’t.

Some were also panicking about losing profits while the sites were down.

While the web host’s status on their own website at the time of publishing states there are no longer any issues, there are still complaints coming in on Twitter saying the issues have not been resolved.

Asian Correspondent has contacted GoDaddy for comment regarding the DNS problem.





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