Indonesia invites Jack Ma to advise on e-commerce. Here are some of his wisest words
THE Indonesian government has set up a “steering committee” to encourage growth in the e-commerce industry, and asked Alibaba Group Holding chairman, Jack Ma, to be an adviser on the committee’s board.
Reuters reports that a video released by the state secretariat featured Communication and Information Minister Rudiantara saying: “The thinking behind this is to make Indonesia’s positioning in the international marketplace more prominent.”
The committee will consist of 10 ministers, and will be responsible for nurturing the country’s nascent e-commerce industry, which is becoming increasingly attractive to global investors.
Alibaba bought a controlling stake in leading SEA online retailer, Lazada Group, for about US$1 billion earlier this year. Apart from that, a group of investors led by private equity firms provided Indonesian ride-hailing startup Go-Jek with over US$550 million.
A spokeswoman for Alibaba confirmed that Ma did indeed receive the invitation to be an adviser but declined to say if he had accepted it.
While Indonesia waits for an answer, we’ve compiled six pieces of wisdom Ma has imparted onto the business world:
On putting customers first
“We believe that customers are number one. Employees come second, and shareholders third. It is the customers that pay us the money, and it is the employees that drive the innovation. Shareholders, you know, the day before our IPO, they said: ‘Jack, give us the shares, we are the long-term shareholders!’ When a crisis came, these guys ran away! But my people stayed, and the customers stayed.”
On hiring the right employees
“Your employee should have superior technical skills than you. If he doesn’t, it means you have hired the wrong person.”
— CGTN (@CGTNOfficial) August 31, 2016
On the business of competing
“If you have a chance to compete with somebody, and it is a great competitor, you learn. We learn from our competitors. We respect them. Don’t copy them! Learn from them.”
On the value of young people
“The younger generation is always better than the last generation. If you want to keep this company innovative, if you want to company to catch the future, keep the vision, rely on the young people.”
On choosing the right partner
“You should find someone who has complementary skills to start a company with. You shouldn’t necessarily look for someone who is successful. Find the right people, not the best people.”
— China Xinhua News (@XHNews) August 26, 2016
On having original ideas
“If 90 percent of those present at a business meeting vote in favor of one or other suggestion, I’ll always throw it out. The reason for this is simple: If everyone present can see the opportunity here, then the chances are lots of different companies are already working on the same idea, and we won’t be able to lead the way in it.”
- Alibaba Cloud is bringing more data centers to Thailand and Korea by 2022
- Cloud backup ensures better cyberattack recovery
- Pinktober spotlight: The Femtechs fighting breast cancer
- Tokopedia reclaims top spot from Shopee as most visited e-commerce site in Indonesia
- Asia Pacific consumers expect a ‘human touch’ in customer experience