Information is the foundation of true digital transformation, with OpenText
The world is changing at an incredible pace and the opportunities for businesses to grow, differentiate, and compete have never been more dramatic than today. Grow fast or die.
Businesses are moving to a digital platform, leveraging new information services, business networks, artificial intelligence (AI), the Internet of things (IoT), and low-code application tools. This all needs to be secure, run in the cloud, and leverage mobile users. OpenText calls this The Future of Digital.
By combining enterprise information with applications, OpenText™ Business Network, the Internet of things, artificial intelligence, and developers, OpenText is helping customers on their digital transformation journey by harnessing the power of their information through extreme automation and insight.
Enterprise Information Management (EIM) is all about the flow of enterprise information from initial engagement right through to the gleaning of meaningful insight. Across all industries, the most difficult business problems can be solved by means of taking the following steps, or processes.
OpenText’s Experience Suite allows the enterprise to digitize the entire customer journey, including that on mobile and customer-facing websites, to CRMs and social networks.
From engagement comes information, which needs to be captured and transformed. Organizations use OpenText Capture to digitize processes, reduce manual keying and paper handling, improve data quality, and decrease the risk of non-compliance.
OpenText’s Content Suite represents the next generation in enterprise content management, fostering collaboration, increasing productivity and delivering insights – all based on the wealth of enterprise information hidden away in previously inaccessible silos.
Once information is digitized, organizations can automate processes around this information for greater efficiency and agility. The OpenText Process Suite Platform provides the toolset for transforming businesses. With intelligently automated, content-rich processes that you can quickly build and easily modify, Process Suite gives you the power to deliver a variety of new digital experiences with a much lower IT workload.
Collaboration technologies from OpenText connect workspaces and allow social collaboration. Projects can be shared, managed and actioned, all to achieve serious business value.
A major plank of the digital transformation process, is searching for data in data pools, data lakes, different silos, across structured and unstructured data – this is how real knowledge can be gained from the petabytes of data which the modern enterprise generates and collects. OpenText’s Discovery Suite quickly analyzes large data volumes with unerring accuracy.
Empowering businesses to decide how information is disseminated across the enterprise allows information focus and clear remits to be set. Prioritization and granular access privileges are the key.
The OpenText Analytics Suite offers advanced analytics and data visualization to help companies and organizations understand better and engage with their staff, processes, and customers in a more efficient, and informed manner.
With soon-to-be-trillions of connected devices coming online, around four billion people connected, and increases in computing power, the challenge of data processing is greater than ever.
Into this embarrassment of data riches comes OpenText’s Magellan, an open-standards, easily configurable artificial intelligence engine (AI), powered by OpenText Analytics and Apache Spark. Magellan can be integrated into any EIM architecture to dramatically reduce the time, effort and expertise required to use advanced business analytics, and beyond, to give a real competitive edge.
Magellan is built on open standards like HTML, Java, SQL, and Hadoop: a drag-and-drop AI that allows self-service and runs on standard hardware – there is no mainframe nor proprietary cloud required.
Magellan includes natural language processing (NLP), allowing easy use, and includes capabilities like concept identification, categorization, extraction of entities from massive data sets and sentiment analysis.
If the enterprise needs to parse big data, the open, drag-and-drop power of Magellan is the perfect foil to an EIM system. Magellan can be employed anywhere along the data chain, giving real value to users and data alike: and the outcome is business advantage, increased efficiency and the provision of market-leading services.
To learn more about how OpenText, and how the world’s largest provider of enterprise information management systems can help you, find out more from a local representative of “The Information Company™”.
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