Managing IT – shadow too – right across the enterprise, with Kaseya
The key to IT management is being able to adapt quickly to changing business practices, and provide the alterations and redeployments of resources which are required to support those changes. It’s easy therefore to be constantly playing catch-up, running a reactive rather than proactive IT function.
Those companies which live and die by their IT — MSPs or enterprises that have technology at their core — need a unified platform which provides a full set of solutions to support the business.
Across the offerings from Kaseya, IT departments can find the tools they need to roll out and protect IT deployments across any industry or service.
The company’s products cover everything from full cloud management, network performance monitoring and protection, MSP business management solutions, and remote IT monitoring and management.
The latter includes the facility to run an entire IT helpdesk function – there’s even a documentation repository!
Because shadow IT now so often takes the form of cloud-based services outside of the business, monitoring use of XaaS is important from a strategic and security point of view.
What therefore was considered just a few years ago as a potentially dangerous activity (from a cybersecurity point of view, “rogue IT”) can now rightly be viewed as an activity that is an integral part of the functioning of any organization.
Of course, as most members of the workforce use technology on a daily basis, it gets easier to introduce them to technological solutions to manage tasks. Use of cloud-based services is a case in point. But with each new service spun up, installed or deployed, there’s the issue of more passwords and log-ins to manage.
With AuthAnvil, however, apps as disparate as Office 365, cloud service log-ins, and ZenDesk can all use a single point of authentication, with two-factor authentication, if required. Not only does this make life simpler for personnel in every department, but your helpdesk’s workload will be cut overnight as password resets for dozens of apps suddenly become unnecessary.
The burden on IT can be further cut, while simultaneously increasing security by deploying Traverse. This network monitoring suite covers the variety of applications, multiple networks, databases, storage, VOIP, servers, and firewalls which make up an IT structure.
Whether it’s on-premise, in the cloud, or a hybrid topology, Traverse brings all functions into a centralized monitoring and management system. Once up and running, it becomes simple for teams to see which services or workgroups are affected most by network issues, server bottlenecks or application problems.
As well as network monitoring, with Kaseya, all endpoints in the organization can be protected.
Employees have become conversant with technology to an unprecedented degree in just the last few years (arguably since the emergence of the smartphone), so data now moves in and out of the network more quickly than thought possible around, say, the millennium.
With whole databases and archives stored and transported on simple devices like USB sticks, or uploaded to a cloud, making sure that every node is protected is supremely important.
Kaseya’s protection extends to Macs, Windows, and third-party software, with a unified oversight that’s automatable at scale, so installation, deployment, patching, and updates are achieved with minimum resource outlay. Policy profiles simplify updates, making associations, approvals or access denials easy to manage.
You can automate many of the repetitive, manual tasks too, which take up a great deal of an IT department’s time while adding value to the business. With Kaseya, there’s an immediate return on investment, with increased efficiencies, safer working practices, regulatory compliance, backup and disaster recovery, all with centralized oversight.
Kaseya’s solutions cover modern IT use models, without needing to be prescriptive, and prevent IT-based activities in the name of protection or lack of oversight. With Kaseya, the business carries on, but from a position of an IT spend which is not spiralling out of control, with staff and resources thrown at problems as they transpire.
Rather, Kaseya’s solutions give meaningful oversight but always in a business context: this is empowerment for the enterprise, not shackling the strategy.
To learn more about Kaseya’s extensive suite of IT management tools, and how they can make a significant difference to your organization, get in touch with a local representative today.
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