Source: K2

Yield more organizational efficiency and productivity with a DPA Solution

All businesses have processes – whether that’s to process a credit card request, a loan, a student enrolment, an employee onboard. Whatever it may be, there are the people that are involved, certain steps involved, and the systems which we use to get the job done.

As businesses grow, these processes can become chaotic. We lose sight as to where things are, especially as we hand-off between departments: we duplicate one another’s efforts, we make mistakes, as well as many more issues.

Business process management (BPM) is a methodology that follows a set of phases and steps to examine processes and figure out how to make them better. BPM helps us formalize that examination by establishing the way we should work, and it also helps us analyze any process by giving us tools to look at waste and other inefficiencies to streamline the way that things are done.

At the core of BPM is a workflow, a series of steps or activities that people or systems perform according to a logical path to achieve a goal. Early workflow software focused mainly on enabling users to map out such processes visually and execute them to achieve automation. The goal? Improving efficiency. But, BPM has grown since then.

Source: Shutterstock

Today’s BPM systems include many more capabilities beyond just workflow. These include features such as end-user portals, integration, analytics, and mobility. At the top of this field, intelligent BPM systems allow IT and business teams to collaborate on business process applications that can transform the way they work. BPM’s latest incarnation is known by some creators as DPA – digital process automation.

BPM/DPA can be as simple as defining unclear processes, and as complex as a complete business process re-engineering venture. But whatever your business’s approach, you can expect to accrue many benefits such as:

Greater agility: Businesses are constantly faced with the need for change. This may be a result of new regulations, market demands, or the emergence of new working trends. A key feature of many DPA systems is the flexibility to make changes to processes at a low cost. Processes can be customized seamlessly and scaled to adapt to a growing business.

Greater productivity: With a DPA solution, your business can automate many of the repetitive elements within regular workflows. The removal of bottlenecks and the elimination of redundant steps is easily achieved with DPA, saving time and allowing employees to focus on more valuable work processes. This will result in increased productivity and reduced waste.

Greater efficiency: Businesses need to maximize cost efficiency. With DPA, a business can do just this by streamlining operations and collaboration, automating repetitive tasks, improving product quality, and reducing corporate risks.

Increased customer satisfaction: With much leaner processes and increased business productivity, your employees are able to spend more time focusing on providing better service to customers. Respond promptly to proposals, build solutions faster, and customize more quickly.

K2

This digital process automation (DPA) platform has everything a large enterprise requires to deliver integrated, mission-critical process automation at scale, and quickly roll out departmental workflows across the business. With this intuitive cloud-based platform, your enterprise can become faster and more responsive to shifting customer demands.

Your IT and process professionals can build low-code, modern applications that simplify and streamline workflows in a fraction of the time of traditional development activities. Users with even the most basic of technical skills are able to solve their own business problems with complete control over workflow on this easy-to-use application development platform.

With K2, you can design tailored process applications that fit your specific business needs and tie in seamlessly with any line-of-business system in a matter of seconds. By streamlining your IT environment, you can cut costs and maximize the productivity of your dedicated developer teams by allowing them to focus on high-value business needs.

Improve visibility by sharing process applications easily across the enterprise, while maintaining complete control over users and data with role-based permissions. Some of the platform’s key features include:

  • Scalable and powerful workflows without the need for code.
  • Feature-rich, re-usable forms which connect with workflows and line-of-business data.
  • The ability to integrate with virtually any business system.
  • Access to data-rich reports and visual analytics to help identify issues and drive optimization.
  • Role-based management tools with security and governance at the core.

To read more about K2, click here.

Oracle

This platform by Oracle helps your enterprise excel in process management by delivering a comprehensive, industry-leading BPM suite.

Regular business users are empowered to design and drive their business processes through the Oracle BPM Process Composer, a web-based business targeting tooling. Here, users can define all aspects of the BPM application from processes and forms to data and business metrics.

The platform also provides actionable business architecture modelling. This ensures the alignment of BPM projects with business strategy by enabling the capturing of goals, objectives and strategies and linking them to value chains and the business processes that implement them.

Reports from this feature such as KPI Heat Map, can also help businesses in the prioritization of BPM initiatives by up KPIs associated with operational business processes all the way to value chains.

Oracle’s unified platform also offers Adaptive Case Management capabilities. Your business can manage a case from creation to close using a mixture of processes, task workflows, events, policies, and rules. Users can also gain real-time insight into case processing, as well as the integration with predictive analytics engines to provide real-time decisioning.

Furthermore, the Oracle Business Activity Monitoring (BAM) platform provides advanced analytics and deep insights for which business users to make informed, effective decisions. With a rich set of dashboards, users have full visibility in monitoring processes, cases, tasks and people.

Appian

This BPM suite is a model-driven application development platform that allows businesses to build powerful enterprise applications quickly and efficiently.

Users need not worry about code with this solution. Appian Low-Code offers drag-and-drop, visual development for all aspects of app development, rules design, process design, and more. And with low-code comes instant deployment and speed.

Easily apply business rules to your solutions, defining critical policies and procedures to be replicated across your enterprise.

This solution hands you the power to “un-silo” your business with Appian Records. This converges business information (which is typically trapped across legacy systems and individual apps) into one single summary.

By integrating enterprise processes and having access to real-time dynamic dashboards and interactive reports, your business can make decisions with the complete picture, leading to better customer engagement and faster resolutions.

Appian ensures optimum security, claiming to have more certifications that any other low-code or BPM vendors. The platform’s governance layer ensures data quality and consistency across each and every app you build, and empowers both business and IT with reusability while promising security.

Don’t let location be a barrier to business optimization. With its built-in enterprise mobility, Appian delivers responsive and mobile user experiences with no extra effort involved. Your business can create apps that work on any device seamlessly and efficiently.

*some of the companies featured on this editorial are commercial partners of Tech Wire Asia





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