Application Performance Monitoring done by real users, in real time, for real results: Site24x7
Globe-straddling enterprises have several advantages over any smaller competitors. As well as more significant marketing spend and influence, they also have substantial resources to deploy that can help spread the overheads of their services and apps at moments of peak demand.
Furthermore, smaller concerns don’t have the luxury of theoretically infinite cluster sizes capable of compensating for any slightly flaky code in web applications that may be causing problems. The capability to throw more cores and memory at the issue, or switch over stalled services to new armies of VMs just isn’t possible for most smaller organizations operating competitively today.
That means the apps and services put up against the bigger competitors’ products needs to be high-performing and clean-running, comprising resilient code and services. Companies have to be able to ensure that end-users’ experiences are not impinged by glitchy subroutines, edge-case database queries causing bottlenecks in production systems, or poorly constructed apps being memory-greedy to the detriment of the rest of the stack.
That sort of smooth-running in every online application is required by today’s end-users, who are so used to a single screen tap triggering immediate results, that even the slightest delay or hiccup in online transactions leaves them feeling frustrated — and frustrated end-users are usually quick to look to the competition for alternatives.
Even back in 2015, a study by Akamai found that 40 percent of people abandoned a website if it took longer than three seconds to respond. That figure pertained to desktop users — on mobile, 85 percent of those asked said they expected their mobile experiences of the same site to be quicker than the desktop.
That sort of statistic really puts the pressure on, so it’s into this environment that many are deploying Site24x7’s APM solution. Application Performance Management refers to the facility whereby web app metrics can be drilled into, in order to find the rogue services, database calls, API glitches or other issues that may be causing loss of online business. Site 24×7’s APM is unique in that it places alongside one another RUM (real-user monitoring) with monitored statistics of every element of the online service so that real-world issues can be investigated quickly and accurately.
The platform monitors Apdex standards data, with typical response times, throughput, exception counts, and more besides, so issues like cart abandonment caused by dissatisfaction with wait times, for instance, can be pinpointed.
There’s a PDF available here that shows in some detail how DevOps teams can identify problem areas in any of the complex systems that underpin modern web-based apps. Slow components can be rooted out, and their effects investigated to find the cause of poor app performance.
Armed with specific, real-world data, teams can rectify problems fast, either by reallocating resources, or tuning code to better handle exceptions, or work more efficiently. The Site24x7 APM Insight platform is the ideal forensic platform that creates insights to change the way services work, with the end-user or consumer’s experience firmly in mind.
Site24x7 APM Insight supports monitoring on Java, .NET, Ruby & PHP apps, via it’s detailed and well-designed GUI. It’s the toolset that teams will turn to time and again to ensure the business-critical applications under their charge are performing as they were intended.
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