Vietnam has become a digital nation — in just 3 years
- Vietnam is showing the greatest improvement among regional societies
- The country has made a swathe of digital enhancements within a short time window
Among a study of 11 markets across APAC, Vietnam is standing out as a digital progressive.
Mobile industry specialists GSMA Intelligence surveyed government agencies, mobile operators, and other digital ecosystem players in Australia, Bangladesh, India, Indonesia, Japan, Malaysia, Pakistan, Singapore, South Korea, Thailand, and Vietnam to fashion the report.
The study found Vietnam sporting the most improved scores among all nations covered, up by 12 points between 2016 and 2019. GSMA attributes this turnaround to boosts to connectivity, owed to the launch and rapid expansion of 4G networks.
In just three years, after decades in the digital wilderness, the traditionally agrarian market has undergone a rapid digital transformation driven by “improvements to the digital identity, digital citizenship, and digital lifestyle components.”
Vietnam now sees digital transformation as the key to boosting its economy. GSMA noted that the Vietnamese government has been pursuing a national Industry 4.0 strategy that includes infrastructure and human resources, along with e-government services and innovation initiatives like an e-commerce transformation plan that is expected to grow online businesses by up to 43% within the next five years.
Digital payments and electric vehicles have also sprouted up in a short period of time in the mostly-landlocked Southeast Asian state, exhibiting a phenomenal growth rate in tech-driven opportunities. But the GSMA report warns that there are still challenges that are impeding further progress, “particularly in the digital commerce component and with regard to policies to support innovative startups.”
Additionally, take-up of 5G mobile technology is expected to make up just 5% of wireless connections in Vietnam by 2025, well below the APAC average of 23%. The most “advanced” economies cited in the study were South Korea, followed by Singapore, Australia, and Japan.
The report also highlights that the gap between digital economies in APAC has “narrowed moderately” in recent years, classifying Vietnam, India, Indonesia, Thailand, and Malaysia as “transition” digital societies, while Pakistan and Bangladesh are viewed as “emerging”.
“That said, the gap remains significant,” the GSMA summarized. “This underscores the need for countries in the emerging category to do more to accelerate progress.”