Rhone selects Amperity to power personalized customer experiences
Amperity, the leading Enterprise Customer Data Platform (CDP) for consumer brands, has announced that Rhone, the premium performance lifestyle brand, has selected Amperity as the critical foundation to maximize the value of its omnichannel customer data to deliver personalized customer experiences.
Today’s customers interact with brands across a variety of touchpoints, both online and offline, and expect a consistent and personalized experience at every point. Rhone is deploying Amperity’s AI-powered technology to intelligently link its unique brick-and-mortar environments and digital shopping for a seamless customer experience. The actionable insights Amperity provides are especially valuable as Rhone prepares for a post-cookie and privacy-first future.
“Rhone outfits our customers for an active life lived on their terms, and we strive to offer the same personalized experience whether they interact with our brand in-store or online,” said Morris Esses, director of CRM and retention at Rhone. “Amperity provides us with the critical foundation necessary to knit together our customer data, deepen and expand the meaningful connections we’ve established with customers, and deliver tailored experiences at scale.”
With Amperity, Rhone can activate data from multiple touchpoints—including pre-purchase, point-of-sale, and post-purchase customer care—to create unified customer profiles. The customer data platform cleans, connects, and shares data so the business lines that need it most can create distinctive and relevant experiences for current and prospective customers. Rhone is using Amperity to find and retain its top customers, a particular point of emphasis amid an uncertain economy.
“First-party data has never been more important to a brand’s business for not only attracting new customers but, crucially, retaining existing ones,” said Barry Padgett, CEO at Amperity. “The customer experience is paramount, and brands must meet consumers wherever they are shopping with a seamless experience in order to deepen loyalty. By leveraging the insights from Amperity’s unified customer profiles, Rhone will be able to make every interaction unique to each customer while driving revenue growth overall.”
Founded in 2014, Rhone is clothing made for the pursuit of progress. Engineered for an active lifestyle, Rhone fills the void between big box retailers and high-end yoga brands, delivering best-in-class products for men. Currently, Rhone has eight store locations including Hudson Yards in NYC, Brickell City Centre in Miami, and Century City in LA. Rhone is also sold in all Equinox locations, at Nordstrom, REI, and JackRabbit locations, as well as Peloton Studios, and more than 350 gyms and specialty stores across the country. More information can be found at Rhone.com.
Amperity is the leading customer data platform (CDP) provider that helps companies put data to work to improve marketing performance, build long-term customer loyalty and drive revenue. Amperity is used by many of the world’s most beloved brands, such as Alaska Airlines, Endeavour Drinks, Kendra Scott, Lucky Brand, Planet Fitness, Seattle Sounders FC, Under Armour and Wyndham Hotels & Resorts. For more information, please visit www.amperity.com or follow @Amperity.
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