Paessler brings OT and IT closer with PRTG extension

When it comes to monitoring tools, PRTG by Paessler has been essential in both operational technology (OT) and IT. As a unified monitoring tool, PRTG can monitor almost any object that has an IP address. The PRTG core server that empowers it is responsible for configuration, data management, PRTG web server, and more. It can also collect data and monitor processes on devices via sensors.

Despite this, there were still some challenges and limitations affecting the capabilities of PRTG. Still, PRTG remains one of the best monitoring tools in the industry. Since 1997, when Paessler first introduced PRTG Network Monitor, it has combined its in-depth monitoring knowledge with an innovative spirit.

Today, more than 500,000 users in over 170 countries rely on PRTG and other Paessler solutions to monitor their complex IT, OT, and IoT infrastructures. Paessler’s products empower its customers to monitor everything and thus help them optimize their resources. Paessler works with renowned partners, and together they tackle the monitoring challenges of an ever-changing world.

Across the Asia Pacific region, Paessler is continuing to focus on providing new offerings for the industrial sector and this product extension represents a significant milestone for the company as it further expands its product portfolio. IT/OT convergence will build the bridge to more efficient processes in industrial environments and solutions like OPC UA Server will provide real, tangible value to OT professionals.

As such, Paessler has launched its first extension for PRTG. The Paessler PRTG OPC UA Server is designed for customers in the industrial sector – specifically teams in operational technology (OT) – who wish to receive valuable information from both IT and OT monitoring displayed in their supervisory and control systems (such as SCADA, MES, DCS, and others).

According to Helmut Binder, the OPC UA Server is the first product extension to Paessler PRTG.

“As we continue to evolve our product portfolio, we recognize the importance of expanding our solutions to meet the unique needs of industrial customers, especially in Asia Pacific, where the adoption of Industry 4.0 technologies is gaining momentum. This product extension demonstrates our commitment to providing cutting-edge solutions that meet the demands in the world of OT,” said Binder.

Together with Paessler PRTG, OPC UA Server allows OT admins and plant operators to monitor their infrastructures through their supervisory and control system architecture. OPC UA Server expands Paessler PRTG’s field of application by bringing a comprehensive overview of various IT and OT elements into OPC UA-capable systems. Further benefits are central alerting via existing alert chains, enrichment of quality control data with data from IT/OT components, as well as interactive alarm handling between IT and OT personnel.

Initially, this product extension will operate exclusively with Paessler PRTG Network Monitor with active maintenance, and its coverage will be extended to Paessler PRTG Hosted Monitor and Paessler PRTG Enterprise Monitor soon.

“We believe that OPC UA Server will help industrial customers to get a comprehensive overview of their industrial networks and environments. This also includes the reduction of downtime and therefore improvement of their plant infrastructures,” said Johannes Liegert, Product Manager IoT & Industry at Paessler.

“Using Paessler PRTG with this product extension, operators and engineers have more data at their fingertips and can thereby make better decisions,” he added.

As the requirements in the OT world are diverse, OPC UA Server comes in 3 feature-based pricing tiers in the form of subscription-based models. The new product extension is available as of today and quotes can be requested by contacting Paessler’s customer service. Customers of Paessler PRTG with an OPC UA Server subscription will receive comprehensive support from the Paessler team, including access to training materials.

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