Today, organizations rely on cloud services for more workloads than ever before. The cloud allows businesses to scale efficiently in response to the ever-changing market demand. This can help to ensure that organizations acquire sufficient resources to handle various challenges, improving customers’ experience by reducing waiting period while increasing system availability.

One of the biggest benefits of the cloud is that it increases agility and flexibility, especially in meeting complex customer demands.

A lot of businesses are challenged with using multiple tools that layer unnecessary complexity into their processes, instead of just using the cloud, which can integrate data and analytics seamlessly to improve the overall customer experience.

For example, the demand for digital services in the banking industry requires banks to build and deploy applications much faster. The process can be accelerated using the cloud – from planning, building, and testing to deployment – saving banks time compared to undertaking the entire process on legacy infrastructure on-premises. What’s more, cloud solutions can also be customized to respond to customer preferences while saving costs.

Another testament we have encountered is when we collaborated with the Union Bank of the Philippines to help the bank go through a seamless cloud migration. Since the fixed on-premises cost and rigid scaling system don’t meet the needs of evolving fintech, UnionBank decided to migrate its enterprise resource planning system (SAP HANA Enterprise Cloud) to AWS.

The success of the migration was underpinned by eCloudvalley’s(ECV) thorough approach to the process, which included a commitment to comprehending the bank’s present business and future objectives, as well as the dedication to understanding the challenges the bank was facing. By addressing Union Bank’s pain point head-on, ECV followed the AWS Well-Architected Framework and security best practices throughout the setup, ultimately resulting in a 30% reduction in the cost of running SAP on the cloud.

Business goals differ, and so does your cloud journey

According to Annie Liao, Head of Business Development for ASEAN and HKT at eCloudvalley Digital Co., Ltd. (ECV). every company is unique. Hence, the cloud journey differs based on their core needs and by working with a cloud service provider like ECV, businesses can successfully transition to a cloud-based infrastructure.

A Gartner study forecasts that worldwide spending on public cloud services will grow 20.7% to US$591.8 billion in 2023, up from US$490.3 billion in 2022. However, the journey to the cloud can be complex if businesses do not have a proper cloud migration plan. Some organizations want to optimize resources or transform existing systems, while others want to achieve specific goals, such as improving business with AI.

According to Annie Liao, Head of Business Development for ASEAN and HKT at eCloudvalley, the cloud migration journey differs based on an organization’s needs. Source: eCloudvalley

As emerging technologies like artificial intelligence (AI) become increasingly relevant for organizations, ECV has the expertise and capabilities to help organizations adopt and integrate AI into their workload, along with other specialist technologies.

One example of this is ECV’s successful AI project with PureTech Global in Malaysia. PureTech, a mobile advertising and content creation company, sought to embed AI into its native workflows to leverage consumer data and deliver more personalized, impactful apps, that increased revenue for the company and its telco clients.

Despite lacking a dedicated team or prior experience with AI, PureTech engaged ECV to implement its AI initiative for its telco clients in Malaysia, with the objective of using AI to predict transaction success rates for monthly billing renewal notices. ECV implemented a time-forecasting model to predict the optimal times to send renewal notices for each of PureTech’s apps. Since implementing the AI model on AWS with ECV, PureTech has seen a significant increase in its billing renewal success rate, amounting to a 20% improvement.

Accelerate your cloud journey with cloud consultation

Today, many businesses are investing in cloud services with high expectations of transforming their operation, enhancing productivity and efficiency while remaining competitive. However, businesses need to understand that ROI from the cloud is a gradual process that requires careful planning and consideration of their specific wants and needs. This includes understanding the goals and priorities behind any decision.

Liao pointed out that customers will have different goals: some have legacy infrastructure they need to modernize, while others may have invested heavily in on-premises infrastructure and may still want to leverage those services simultaneously utilizing the cloud.

For ECV, the journey always starts with a cloud consultation to understand the customer’s pain points and the objective of their transformation. Understanding these at the beginning of a customer’s cloud journey helps achieve their cloud migration goals.

Liao highlighted that investing in the cloud is multifaceted and a continuous process. As such, businesses need to consider how they manage their costs and resources to ensure the best ROI for them. Businesses need to understand that while cost saving is ideal, it’s more important to build business resilience, such as addressing security concerns.

“At ECV, we help customers leverage and calculate the cost with connective solutions, which enables them to achieve cost efficiency and gain a competitive advantage at the same time. Also, ECV prioritizes security by checking its own security protocols and ensuring its customers’ security is optimized,” said Liao.

Find a reliable cloud expert to accelerate your cloud journey

Cloud is imperative for enterprises’ business growth. However, having sufficient talent to embrace the cloud can be a challenge. Hence, companies are most likely to source cloud partners to accelerate their cloud journey.

Liao emphasized, “When sourcing cloud partners, there are three points that enterprises should keep in mind. They are: tech capability; credibility; and experience

ECV has served more than 2000 customers across ASEAN region including Hong Kong and Taiwan, ranging from software and internet to gaming, telcos and media, as well as technology and manufacturing companies throughout the decade.

With over 650 employees, we have offices in the Philippines, Singapore, Malaysia, Thailand, Indonesia, Vietnam, Taiwan, Hong Kong/Macau, with recent establishment in Australia. Having a local work force in our offices ensures that we understand the market from a more localized point of view.

Aside from being an Amazon Web Services (AWS) Premier Tier Services Partner, in May 2023, ECV announced a multi-year Strategic Collaboration Agreement (SCA) with AWS. Under the SCA, combining AWS’s global training resources and ECV’s local cloud expertise, both parties aim to accelerate the delivery of cloud solutions to businesses across various segments.

eCloudvalley Awarded as ASEAN AWS Partners of the Year 2023 Source: eCloudvalley

“From day one, we are committed to providing top-notch cloud services through our go-to-market strategy by working backwards to understand where the customers’ pain points are, and what their goals are along the way.

“that said, ECV is not only passionate about providing cloud services, but also customer obsessed. It is our nature to help businesses thrive and achieve their end goal,” concluded Liao.

ECV is a one-stop shop for cloud transformation services. To learn more about how ECV can elevate your cloud migration journey, click here [https://reurl.cc/YekLL0].