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JAMES SIVALINGAM

James Sivalingam is a tech writer at Tech Wire Asia. He explores emerging technology trends that help businesses; both big and small to unlock their true potential in the digital world.

james.siva@hybrid.co | @jsivali

Fave Malaysia is on a mission to help restaurants across the country to grow digitally. Source: Shutterstcok

DIGITAL MARKETING

Why Fave is trying to digitize 100,000 restaurants in Malaysia

Small businesses are easy target for hackers wanting to steal customer data. Source: Shutterstock

Why small businesses should take cybersecurity more seriously

Sensing a massive shift in the nature of work and employment, NASA started a study to gain some insights on how the future of work would be. Source: Shutterstock

Why the future of work and human resources is driven by data

IoT security is critical says Cisco cybersecurity expert. Source: Shutterstock

How organizations can secure their IoT networks

According to a recent data privacy report, there seems to be a misconception of how organizations are making use of customer data and how the customers think businesses should use their data. Source: Shutterstock

What are customer expectations when it comes to privacy?

AI is being deployed by both brick-and-mortar businesses, as well as online retailers to tap into its analytics capability to yield data that can help them more enhanced and personalized customer experience. Source: Shutterstock

How retailers can leverage AI to wow customers

Digital transformation has allowed Raffles Medical Group to increase patients' safety and healthcare in general. Source: Shutterstock

Charting Raffles Medical’s digital journey to better patient care

AirAsia, last week launched an AI-powered chatbot that will assist the airline in live-chat as well as instantly responding to customer inquiries. Source: Shutterstock

ARTIFICIAL INTELLIGENCE

AirAsia rolls out AI-powered chatbot that speaks 8 languages