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JAMES SIVALINGAM

James Sivalingam is a tech writer at Tech Wire Asia. He explores emerging technology trends that help businesses; both big and small to unlock their true potential in the digital world.

james.siva@hybrid.co | @jsivali

Hong Leong Bank adopted Industry 4.0 technologies to improve its customer service experience. Source: Shutterstock

ARTIFICIAL INTELLIGENCE

How Hong Leong taps into Industry 4.0 to score big on CX

Southeast Asians shoppers get most excited about Christmas according to a new study. Source: Shutterstock.com

Is Singles’ Day really not SEA’s biggest shopping festival?

To prepare for the expected monstrous demand from the Single's Day sale this year, Alibaba is deploying China's biggest robot warehouse. Source: Shutterstock.com

Alibaba deploys its biggest robot warehouse for 11.11 sale