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MARK JONES


Mark is Editor at Tech Wire Asia and TechHQ (part of the Hybrid group).

| @mjtechno

Contact center AI has shown its potential in recent months.

How contact center AI is taking the customer service strain

Mark Jones | 4 March, 2021

Data analytics – expensive, complex but worth it

Mark Jones | 11 February, 2021

Are self-taught coders a cybersecurity problem?

Mark Jones | 8 February, 2021

Epic Games – enterprise XR and what we can learn from Fortnite

Mark Jones | 8 February, 2021

Is the AI ethics issue hindering innovation?

Mark Jones | 4 February, 2021

Should we be insuring against ransomware?

Mark Jones | 29 January, 2021

Does a robot tax make sense?

Mark Jones | 27 January, 2021

Blackmail? Google says it may have ‘no choice’ in leaving Australia

Mark Jones | 25 January, 2021

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