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MICHELLE CHAN

Michelle Chan is a technology journalist covering the intersections of business and technology, and how they impact the future of enterprises.

With growing consumer demand for transparency on source of products, Starbucks is deploying blockchain to track beans farm to cup. Source: Shutterstock

Why is Starbucks keen on using blockchain in its supply chain?

A CRM system can streamline all data from different contact points automatically. Source: AFP

What can businesses learn from Westpac’s use of AI-enabled CRM?

Facebook CEO Mark Zuckerberg announced the app platform’s new updates that zoom in on its Groups. Source: AFP

Why CMOs should care about Facebook’s new “group” strategy

Instead of spelling it out for the audience what a certain product can do, she shows it in the video. Source: Dish by Ili

What influencers can teach brands about video marketing

Businesses can break the barrier of distance, time, and scheduling with live-streaming. Source: Shutterstock

Can your next marketing campaign benefit from live-streaming?

ML can intelligently forecast the likelihood of someone performing an act that is high risk and ping to provide protection automatically. Source: Shutterstock

AI as a standalone service will be a missed opportunity says Tune Protect

Hiring managers can now assess talents according to business needs with data. Source: Shutterstock

How your CHRO can use data to help grow your talent pool

Businesses will have drivers’ undivided attention with Waze in-drive advertising. Source: Shutterstock

How in-drive advertising on Waze increases retail sales