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COMMS
Public safety and good ol' physical security should not fall to the wayside, as these areas will easily benefit from technological gains.

Championing public safety through tech transformations

Xavier Kong | 15 March, 2022

In 2021, which are the platforms that can consistently deliver the virtual connections that post-disruption customers instantly expect?

Is 2021 the year that virtual connections go mainstream?

Joe Devanesan | 28 May, 2021

How Starlink from Elon Musk's SpaceX can bring affordable high-speed internet to rural areas in India – but is facing this roadblock

Elon Musk’s SpaceX and Starlink satellites hit a snag in India

Joe Devanesan | 7 April, 2021

The US and China are readying themselves to take on the next battlefield, 6G technology, even before 5G networks are widely established

The US and China are already looking at the 6G tech battleground

Joe Devanesan | 19 February, 2021

As part of the remotely distributed workforce, unified communications solutions are now considered to be a business necessity

Unified communications tech now a must-have for SMEs

Joe Devanesan | 11 February, 2021

5G connectivity and digital transformation gains like those being seen in South Korea will come to rest of Asia, according to mobility expert.

5G in Asia – rollout plans won’t be affected by COVID-19 says GSMA

Joe Devanesan | 7 February, 2021

Starlink, the latest internet venture by Elon Musk and his SpaceX, has launched enough of its satellites to begin early customer trials

Elon Musk to disrupt telecommunications next with Starlink internet satellites

Joe Devanesan | 3 February, 2021

Analysis tech will become central to improving remote customer service experiences, driving the contact center market in the process

Data analytics tech set to boom in APAC contact center market

Joe Devanesan | 22 January, 2021

Huawei is charged to have China at the forefront of the 6G race against US & Japan

Here’s how Huawei will survive its 5G and mobile losses

Joe Devanesan | 19 January, 2021

Digital twins of ourselves? Microsoft hints at chatbots’ future

Mark Jones | 11 January, 2021

5,000 companies signed up for Amazon Connect in just 2 months

How AWS is staking its claim on tomorrow’s contact centers

Joe Devanesan | 7 December, 2020

How can conversational AI platforms deliver a more well-rounded customer experience and build lasting conversations for businesses

3 competitive advantages of conversational AI for businesses in 2021

Joe Devanesan | 23 November, 2020

Can OpenRAN be the affordable, customisable 5G networking alternative to the dominance of Huawei, Nokia, & Ericsson?

Is OpenRAN the solution to democratizing 5G?

Joe Devanesan | 23 November, 2020

Private 5G networks could have a big impact in automated industries

Verizon, Nokia launch platform for industrial-grade private 5G

Joe Devanesan | 10 November, 2020

China leapfrogs the world with 6G

What will 6G communications look like in 10 years?

Joe Devanesan | 9 November, 2020

Woman customer operator with headset working on computer. Portrait of young sales agent in conversation with customer over headset at office. Friendly call center agent working on support online.

Cloud-based communications — a lifeline for business in 2020

Joe Devanesan | 2 November, 2020

The nationwide China 5G plan is well underway, swiftly rolling out its 5G infra across the nation

150M+ devices are already connected to China’s 5G network

Joe Devanesan | 22 October, 2020

Vietnam's Vingroup unveiled its first made-in-Vietnam smartphones under its VinSmart subsidiary just 2 years ago

‘Made in Vietnam’ — VinSmart going global with 5G gear

Joe Devanesan | 21 October, 2020

SAP overtook Salesforce, Oracle and Adobe when it cames to serving the B2B digital commerce market

Adobe, Oracle, Salesforce – who leads in B2B digital commerce?

Joe Devanesan | 16 October, 2020

Taiwan, US forging 5G supply chain based on ‘shared values’

Joe Devanesan | 12 October, 2020

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