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Chilling station at a data center.

Is the cloud creating a water problem for Asia?

a grab car on the streets

Grab’s spectacular fall from grace is a CX lesson for everyone

It doesn't seem like customer experience is a technology problem.

ARTIFICIAL INTELLIGENCE

Is customer experience a technology problem?

a lady making a complain on the phone about a purchase she made

Understanding how online consumers make complaints in SEA

A file photo of blu's launch event in Singapore featuring the locker system bluPort

How Singapore plans to make last mile delivery simpler

Is the customer experience you provide up to the mark?

Are you proud of the digital experience you provide?

Banks need to make sure they're doing the best with digital.

ARTIFICIAL INTELLIGENCE

How are banks coping with the demand for real-time payments?

an IT technician working in a datacentre

Security spending in Asia growing amidst slowing global spend

beijing CBD skyline

DIGITAL TRANSFORMATION

China most optimistic about digital future

HCM benefits every business.

Does HCM only benefit the global conglomerate?

RPA is about to go mainstream.

Will RPA ever go mainstream in finance departments?

Chinese travelers spending overseas during holidays

luxury brands in a shopping mall in shanghai

DIGITAL MARKETING

Small town China is driving up luxury sales thanks to the online revolution

a traveller in an airport

China tightening regulations for online travel operators

a website with SSL certificate

Is someone eavesdropping on your customers using your website?

a full body scanner used in the US by TSA

Malaysia upgrading airports to cope with growing passenger numbers

The property market is changing in Asia.

ARTIFICIAL INTELLIGENCE

How new-age technologies are transforming property portals

Airports are getting crowded by the day.

Is it time for airlines to really think hard about innovation?

Fashion doesn't entirely mix with e-commerce, does it?

Does fashion mix with e-commerce?