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Gen Z shoppers aren't easy to please. Source: Shutterstock

Here’s everything you need to know about marketing to Gen Z

Apple first introduced PWAs more than a decade ago, and now the world is warming up to the idea. Source: Shutterstock

Do customers want businesses to develop PWAs instead of apps?

Standard Chartered bank organizes the annual Standard Chartered Marathon in many parts of the world. Source: Shutterstock

Can banks use data to delight customers while ensuring privacy?

How does Marriott wow customers and provide them with a good CX? Source: Twitter/Marriott International

How Marriott International uses technology to delight its guests

Cybercrime investigators are niche and effective. Source: Shutterstock

The CIO’s guide to understanding cybercrime investigations

It's not easy to make customers happy but it looks like Adidas is doing something right. Source: Shutterstock

DIGITAL TRANSFORMATION

Analysts offer key tips to help companies survive digital disruption

E-commerce companies can do more with search ads. Source: Shutterstock

DIGITAL MARKETING

Here’s how e-commerce companies could sell more on search

Here's why bankers need to think harder about their digital goals. Source: Shutterstock

Interview: Digital transformation in banks should be about the customer

2019 Winners at the Frost & Sullivan event. Source: Frost & Sullivan

Frost & Sullivan recognizes key innovators in Southeast Asia

Customers have a choice when it comes to their electricity provider. Source: Shutterstock

Do energy companies such as PacificLight need to worry about CX?

AI makes it easier to spot fake photos. Source: Shutterstock

ARTIFICIAL INTELLIGENCE

How businesses can benefit from DARPA’s media forensics project

Kanban board is excellent for enhancing productivity in a team environment. Source: Shutterstock

DIGITAL TRANSFORMATION

How can your business benefit from a digital Kanban board?

While some within the financial services industry see the emergence of fintech as a threat, others see it as an opportunity. Source: Shutterstock

Are banks really competing with fintech companies for business?

Heavy investments in technology hasn't helped banks provide a better CX. Source: Shutterstock

DIGITAL TRANSFORMATION

Banks worried about ROI on digital transformation investments

Manufacturers don't need to wait for 5G to get IoT. Source: Shutterstock

Maxis says businesses need not wait for 5G for IoT applications

Three models of unmanned logistics cars developed by Cainiao's ET Logistics Lab. Source: Cainiao

Cainiao CTO talks about digitizing China’s logistics sector

Hyper-converged infrastructure framework enables companies to simplify their IT infrastructure. Source: Shutterstock

Hyper-converged infrastructure framework, demystified

Despite being the engine of growth, and major GDP contributors, many SMEs still rely on antiquated business processes and workflows. Source: Shutterstock

Why SMEs should automate tasks to optimize their workflows

The future of insurance involves collaboration. Source: Shutterstock

DIGITAL TRANSFORMATION

Insurance companies need collaboration to thrive says McKinsey

Blockchains are complicated. To succeed, they need to provide a better UX. Source: Shutterstock

Blockchain success needs humanists, artists and creative thinkers