UCaaS’s evolution takes communications centre stageThe quality of customer experience is built on the systems that underpin the organisation’s communication platform. We...
Not the end-of-life for Linux and open-sourceIn conversation with SUSE about continuing innovation and improvements to enterprise operating systems and...
Automate and optimise for MSP and Support Desk successIncreasing security threats and customer expectations, plus staff sortages, don't make the best recipe for MSPs and support...
Bridging the pay gap with data and know-how: ADP in AustraliaAddressing the gender pay gap in Australia begins with a little data analysis, says Kylie Baullo from ADP. Discover the...
NFI Industries and Original Software: delivering best-practice UATUser Acceptance Testing: a critical phase in the development and evolution of any software. We talk to Original Software and...
Practical uses of AI in the enterprise business: Singapore, Nov 2, 2023We talk about the event where the business decision-makers of the APAC region can learn about AI on established...
Future-proofing your business with secure IT practicesDocusign and Okta’s perspective on digital safety, with specific reference to person and machine identity’s role in...
Value the brand? Value the contact center!The customer experience and the employer experience come together in the brand’s contact center, where customers are...
Marketplaces and Matters of TrustWith Eran Tal from Payoneer, a podcast about the web of trust needed in marketplaces online, and how it's created through...
Communicating the Cybersecurity MessageFrom early VOIP pioneer to latter-day cybersecurity expertise, we chat to Consolidated Communications about baking in...
Chip shortage: The lack of “chips to make chips” is exacerbating the shortage by another 2 years 27 June, 2022