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Contact center AI has shown its potential in recent months.

How contact center AI is taking the customer service strain

IoT-baking

Breadbot: The automated bakery you can now lease

colour wheel social

Want to win at CX? Here are the key areas you need to focus on

box customer

Does technology make supply chains valuable or vulnerable?

computer e-commerce

How SMEs can gain an edge in the digital marketplace

virtual assistant, siri

Here’s how you can use Siri to power through your work day

Team

Why AI will create more and better jobs in Asia

japan taxi cab ride

Sony to build AI-driven ride-hailing app in Japan