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AI
AI to be a US$366b industry in Indonesia by 2030

AI to be a US$366b industry in Indonesia by 2030

Dashveenjit Kaur | 20 October, 2020

Emotional AI: Can chatbots convey empathy in customer interactions?

Emotional AI — can chatbots convey empathy?

Dashveenjit Kaur | 15 October, 2020

drone commercial

Nokia sets up robotics for ‘social good’ lab at Indian college

Mark Jones | 6 August, 2020

AI innovations

Championing world-class customer experience with AI innovations

Nuance Communications | 16 June, 2020

Contact center AI

Conversational AI is taking the strain out of customer service – today and in the future

Tech Wire Asia | 16 June, 2020

Are chatbots taking over customer service? Not yet.

Want real value from chatbots? Use the ’80/20 rule’

Mark Jones | 5 June, 2020

Enterprise AI APAC

The Path to Enterprise AI: IDC Reports Variety in the APAC

Dataiku | 11 May, 2020

Contact center AI has shown its potential in recent months.

How contact center AI is taking the customer service strain

Mark Jones | 4 May, 2020

Data analytics

How your business can leverage game-changing AI & big data power

Databricks | 28 April, 2020

IoT-baking

Breadbot: The automated bakery you can now lease

Tech Wire Asia | 12 March, 2018

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