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Wells Fargo continues to innovate at speed to delight customers. Source: Shutterstock

How Wells Fargo’s financial management app leveraged agile development

Video is driving online advertising in China suggests data. Source: Shutterstock

Data shows short videos are very attractive to online advertisers in China

Delegates at Slack's annual conference last year interacting with the company's staff. Source: LinkedIn/Slack

Interview: How Slack’s 2,000+ employees use the instant messaging app

Here's proof that life insurance companies must bet on digital to delight customers. Source: Gibraltar BSN

Gibraltar BSN bet on digital to delight Malaysian customers — and won big

AI-powered facial recognition to make ride-hailing safe in China. Source: Shutterstock

ARTIFICIAL INTELLIGENCE

China’s Didi uses AI-powered facial recognition feature to boost safety

Customers are always online and always shopping in the background. Are you delighting them? Source: Shutterstock

New retail study finds consumers regularly ‘shop in the background’

China is gearing up to tackle unlawful use of consumer data. Source: Shutterstock

New Chinese regulations prove data privacy is no joke to the government

A high financial inclusion would benefit both Indonesians and the economy. Source: Shutterstock

How e-payment systems promote financial inclusion in Indonesia

Businesses in Singapore and Malaysia need to pay more attention to their cybersecurity strategy. Source: Shutterstock

Study: APAC cybersecurity professionals busier than global counterparts

Farmers in China using e-commerce can earn more. Source: Shutterstock

How e-commerce is helping farmers in rural China sell apples and peppers