Banking and Finance - Page 4 of 4 - Tech Wire Asia

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BANKING AND FINANCE

NLP based chatbots can help banks improve the customer experience so lines can be shorter, and staff can focus on attending to more complex queries (Photo by TANG CHHIN Sothy / AFP)

Commercial AI-powered NLP chatbot by CIMB now available to Malaysian SMEs

Should bankers fear losing their jobs to fintech?