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CHATBOT

Emotional AI: Can chatbots convey empathy in customer interactions?

Emotional AI — can chatbots convey empathy?

Concept of businessman on blurred background chatting with chatbot application

How can we make chatbots that hit home with users?

WhatsApp Telegram Hangouts Viber Chatbots

Chatbots: Who’s doing what and what should you be doing?

e-commerce

4 key e-commerce trends in the basket for 2018

Machine learning is going to be the next big tech since the Internet

chatbot

Here’s how you can use chatbots to level up customer service

chatbot

Chatbots: Perfect blend of text and talk – but how do you feel about it?

Facebook Messenger

Facebook’s new ads want to talk you into your next purchase

This chatbot by fintech startup Pealo helps Singaporean SMEs navigate funding