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RegTech could help the finance sector adapt to the 'new normal'.

Why Covid-19 could expedite the role of RegTech in finance

Teleinfo Media moves its professional contact center services to the cloud-based Tikal Call Center

Teleinfo Media moves call centers to cloud in Thailand

An Alliance Bank branch.

Alliance Bank goes open-source to enhance in-branch CX

IT systems can become the focus when digital transformation initiatives get going, but IT admins should upgrade systems without overlooking core legacy systems

DIGITAL TRANSFORMATION

How do we modernize IT systems without breaking them?

Tokio Marine tested an AI-driven solution for processing auto claims in Japan, reducing the visual ID process from weeks to minutes.

ARTIFICIAL INTELLIGENCE

How Japan’s Tokio Marine uses AI to process insurance claims in ‘minutes’

The auto industry has a complex supply chain ecosytem that could benefit from blockchain tech.

Tesla, BMW latest to tap blockchain to enhance supply chains

Chinese President Xi Jinping (L) is shown around the offices of Huawei by its President Ren Zhengfei. Source: AFP

There should only be one 5G standard – Huawei founder

Teleconferencing apps have grown more instrumental in the past month. Source: Shutterstock

What are the top enterprise-first teleconferencing apps in the market?

Audio and video conferencing solutions need to be secure to win users' trust. Source: Shutterstock

Zoom in the firing line – can secure teleconferencing rivals swoop in?

An attendant does the test of facial recognition using biometry technology in the "innovation hub" of Istanbul airport. Source: AFP

Ethical facial recognition? WEF provides pointers for developers