customer experience - Tech Wire Asia

CUSTOMER EXPERIENCE

Digital experience is a key priority for the post-Covid consumer

Charting a New Frontier in the Customer Experience with Voice AI

customer engagement

Digital customer engagement a revenue accelerator

customer experience

Pos Malaysia enhances its customer experience program with Qualtrics

customer experience

Improving APAC customer experience with augmented AI

customer service

APAC consumers feel customer service is an afterthought

XL Axiata

XL Axiata to offer personalized digital experiences for Indonesian customers

data strategy

Australian Pharma Industries architects customer data strategy on Google Cloud

customer experience

Understanding customer personas to deliver the perfect customer experience

A customer experience that uses tech such as AI to predict and personalize interactions is proving to be more important than ever for digital companies.

70% of Singaporean consumers want a personalized digital customer experience