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CX
Indian e-commerce giant Flipkart has announced the launch of its metaverse shopping & entertainment experience, Flipverse

Flipkart gets creative with its e-commerce metaverse idea

Joe Devanesan | 20 October, 2022

customer data

Modernize cloud-native customer and citizen data security

Genesys | 13 October, 2022

Cloud CX

Creating personalized customer experiences that last

Genesys | 13 October, 2022

service management

Modernise to keep pace with customer expectations, or get left behind

OTRS | 8 September, 2022

IIoT

Why cybersecurity risk assessment can pad the bottom line, per ConnectWise

ConnectWise | 16 June, 2022

Customer Experience

Nurture sustainable competitive advantage through CX

Cinnox | 16 December, 2021

MSP Technology

MSPs need to keep pace with a changing cyber threat landscape

ConnectWise | 10 December, 2021

Cybersecurity

Converging IT, OT and IoT requires an integrated security strategy

Forescout | 2 November, 2021

Customer Experience

Asia Pacific consumers expect a ‘human touch’ in customer experience

Cinnox | 22 October, 2021

CX

What brands can learn from Delta Air Lines on driving CX Excellence

Emplifi | 12 July, 2021

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