CX - Tech Wire Asia

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CX

Indian e-commerce giant Flipkart has announced the launch of its metaverse shopping & entertainment experience, Flipverse

Flipkart gets creative with its e-commerce metaverse idea

service management

Modernise to keep pace with customer expectations, or get left behind

IIoT

Why cybersecurity risk assessment can pad the bottom line, per ConnectWise

Customer Experience

Nurture sustainable competitive advantage through CX

MSP Technology

MSPs need to keep pace with a changing cyber threat landscape

Cybersecurity

Converging IT, OT and IoT requires an integrated security strategy

Customer Experience

Asia Pacific consumers expect a ‘human touch’ in customer experience

What brands can learn from Delta Air Lines on driving CX Excellence