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Bank Rakyat prepares itself to woo the hearts of younger customers. Source: Shutterstock

DIGITAL TRANSFORMATION

Bank Rakyat believes going digital can help attract younger customers

Who is winning the race to delight customers? Companies where CMOs, CXOs, and CCOs work together. Source: Shutterstock

How can your CMO, CXO, and CCO collaborate to delight customers?

Championing digital projects with a solid business case is the way to go. Source: Shutterstock

Why digital leaders focus on building a solid business case for technology

Marketers are investing heavily in digital, but are they getting thier money's worth? Source: Shutterstock.

Nielsen: Marketers not getting money’s worth when going digital

Vietnam's increasing internet users are creating greater e-commerce opportunities. Source: Shutterstock

How can Vietnam’s e-commerce players foster greater market growth?

UPS adds autonomous vehicles to its list of advanced capabilities. Source: Shutterstock

AUTONOMOUS VEHICLES

Autonomous vehicles and drones are fortifying UPS’ logistics operations

Executives can't wait to get the most out of AI. Source: Shutterstock

ARTIFICIAL INTELLIGENCE

7 in 10 business executives believe that AI adoption should be accelerated

Investing in customer experience is becoming more and more important everyday. Source: Shutterstock

Gartner believes investment in customer experience will rise this year

Customers are always online and always shopping in the background. Are you delighting them? Source: Shutterstock

New retail study finds consumers regularly ‘shop in the background’

Logistics operations need to innovate successfully in light of e-commerce growth. Source: Shutterstock

E-commerce growth presents logistics challenges that are highly profitable