CX - Tech Wire Asia

POPULAR TOPICS

DIGITAL MARKETING

ARTIFICIAL INTELLIGENCE

DIGITAL TRANSFORMATION

BUSINESS INTELLIGENCE

CX

Engineers operate better with in-depth data analysis. Source: Shutterstock

Maxis CTIO: Cloud-based tools help engineers with better data analysis

Digital only banks are gaining traction but don't seem like a threat to traditional banks. Source: Shutterstock

Why bankers aren’t concerned about digital-only banks gaining momentum

E-commerce partnerships can bring great value to offline retail giants. Source: Shutterstock

Interview: Why Senheng partnered with Lazada to boost online sales

Here's why Fuji Xerox is obsessed with customer relationships and how technology helps them. Source: Shutterstock

How Fuji Xerox is using technology to transform customer relationships

Insurance companies going digital must focus on customer engagement. Source: Shutterstock

How a focus on customer engagement is transforming MetLife

With mobile growing increasingly popular, companies need to think about how they design mobile websites. Source: Shutterstock

Gartner survey finds marketers struggling with mobile websites

Here's why omnichannel marketing experts need automation. Source: Shutterstock

Frost & Sullivan says omnichannel marketing needs automation

Domino's has come a long way on the journey to selling pizzas online to winning DX awards. Source: Shutterstock

DIGITAL TRANSFORMATION

Interview: Domino’s wins hearts and business, thanks to technology

One of the reasons Starbucks does so well is because it uses plenty of business intelligence. Source: Shutterstock

BUSINESS INTELLIGENCE

Why investing in business intelligence tools helps customers

digital payment platform

DIGITAL TRANSFORMATION

MyPay goes the extra mile to carve a niche for itself in Malaysia