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  • Insights
  • Latest
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  • Topics
POPULAR TOPICS
DIGITAL MARKETING
URBAN TECH
SECURITY
ARTIFICIAL INTELLIGENCE
DIGITAL TRANSFORMATION
BIG DATA
AUTOMATION
PRODUCTIVITY
SUPPLY CHAIN
APPS
BLOCKCHAIN
CLOUD
FINTECH
E-COMMERCE
BUSINESS INTELLIGENCE
SOFTWARE
HARDWARE
NETWORKS
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CX
Retailers on the e-commerce platform will benefit the most from the increase in traffic and engagement levels. Source: Shutterstock
APPS

Lazada deploys shoppertainment to turbocharge CX

Michelle Chan | 22 March, 2019

'New Retail' is the disappearing of the boundary between offline and online commerce. Source: AFP
APPS

Alibaba’s New Retail to lead to better customer experience

Tech Wire Asia | 21 March, 2019

CX

How standardization in process management drives better customer experiences

Tech Wire Asia | 21 March, 2019

Businesses could leverage social media platforms to boost their valuer further. Source: Shutterstock
DIGITAL MARKETING

Can social media make companies seem more valuable to customers?

Tech Wire Asia | 21 March, 2019

FWD Insurance is working on providing a great CX. Source: Instagram/FWD PH
CX

FWD Group says prioritizing CX is key for today’s insurers

Soumik Roy | 19 March, 2019

The use of facial recognition will replace smart card access to authenticating students’ identities for library access. Source: Sunway Education Group
ARTIFICIAL INTELLIGENCE

Not all tech will play out says Sunway Education Group

Michelle Chan | 11 March, 2019

Autonomous delivery robots may be the solution to last-mile delivery challenges. Source: Shutterstock
AUTOMATION

Robots to deliver the last-mile for better retail CX

Tech Wire Asia | 5 March, 2019

AR and VR to revolutionize how we can learn real-life skills better in the virtual world. Source: Shutterstock
AUGMENTED REALITY

VR and AR to provide better training in less time

Michelle Chan | 1 March, 2019

The adoption of IoT will move retailers up the digital maturity curve. Source: Shutterstock
BIG DATA

How IoT can amplify your e-commerce business

Tech Wire Asia | 26 February, 2019

Automation saves costs, but can all jobs be automated? Source: Shutterstock
ANALYTICS

How do SME leaders and CXOs know which tasks to automate?

Tech Wire Asia | 21 February, 2019

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