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  • Insights
  • Latest
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  • Topics
POPULAR TOPICS
DIGITAL MARKETING
URBAN TECH
SECURITY
ARTIFICIAL INTELLIGENCE
DIGITAL TRANSFORMATION
BIG DATA
AUTOMATION
PRODUCTIVITY
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APPS
BLOCKCHAIN
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BUSINESS INTELLIGENCE
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HARDWARE
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CX
SMEs can really get customer loyalty with some effort. Source: Shutterstock
CX

Can technology help SMEs with customer loyalty?

Tech Wire Asia | 23 August, 2019

Businesses in the digital age must be prepared to transform according to the market signals, and fast track their digital initiatives accordingly. Source: Shutterstock
DIGITAL TRANSFORMATION

Guide to fast-tracking digital initiatives without affecting results

Tech Wire Asia | 14 August, 2019

AI can help airlines improve the food they serve in-flight. Source: Shutterstock
ARTIFICIAL INTELLIGENCE

Chinese airline delights customers with AI in food services

Soumik Roy | 13 August, 2019

Selling online needs more tech. Source: Shutterstock
E-COMMERCE

How can e-commerce ventures protect against digital disruption?

Tech Wire Asia | 12 August, 2019

As businesses in the hospitality industry seek to deliver enhanced CX for increasingly discerning consumer population, they have turned to the emerging technologies to do so. Source: Shutterstock
CX

How is technology transforming CX for hospitality businesses?

James Sivalingam | 9 August, 2019

What really is digital transformation? Source: Shutterstock
CX

Why your CX strategy needs to plan ahead for DX failures

Soumik Roy | 8 August, 2019

The Australian real-estate market is crowded and customers need a great UX/CX to find the right apartment. Source: Shutterstock
ANALYTICS

Understanding UX and CX with Australian real-estate portal Domain

Soumik Roy | 6 August, 2019

For the global money transfer company MoneyGram, digital transformation is a collaborative effort between its partners to solve its customers' problem. Source: Shutterstock
FINTECH

How collaboration is driving MoneyGram’s DX journey

James Sivalingam | 5 August, 2019

Healthcare companies need specialist talent to think outside the box. Source: Shutterstock
DIGITAL TRANSFORMATION

Is hiring Home Depot’s CPXO a sensible choice for Kaiser Permanente?

Soumik Roy | 31 July, 2019

As organizations are becoming digital-first, marketers still face many challenges to bring about any meaningful changes and deliver a critical digital experience to their customers. Source: Shutterstock
CX

How to overcome the challenges of delivering a digital experience

James Sivalingam | 30 July, 2019

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