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Mastercard’s new logo — a case study in digital transformation?

Companies with impeccable CX strategies and implementation often reap the benefit in many ways, including increased customer satisfaction rates, reduced customer rate, and increased revenue. Source: Shutterstock

BUSINESS INTELLIGENCE

How to create a great CX strategy for your business

Here's why digital businesses are growing rapidly in the APAC. Source: Shutterstock

Digital solutions helps APAC businesses tear down trade barriers

Singapore is one of the fastest growing economies in Southeast Asia thanks to the stable economy, high-speed internet and growing number of online shoppers. Source: Shutterstock

How Singapore’s e-commerce platforms performed last year

China's largest ride-hailing services provider recently launched a web of financial services integrated to its app to boost profit. Source: GREG BAKER / AFP

Didi Chuxing ventures into fintech space

E-commerce players in India and China to face regulatory challenges in 2019. Source: Manjunath Kiran / AFP

New regulations in China and India could stall e-commerce growth

Following a loss in a lawsuit by a local taxi provider, Vietnamese court ordered Grab to fork out $206,985 in compensation. Source: Shutterstock

Court orders Grab to pay $206,985 to Vietnamese taxi operator

How to make your e-commerce business better. Source: Shutterstock

How to improve your e-commerce website and business

What kinds of threats are e-commerce platforms exposed to? Source: Shutterstock

How safe is your e-commerce platform?

Grab Malaysia country manager Sean Goh. Source: Grab

What can we expect from Grab in 2019?