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CX is key to insurers in the digital world. Source: Shutterstock

In the digital world, insurance claims are an opportunity

Facebook CEO Mark Zuckerberg migh soon launch a payments system. Source: John Thys / AFP

Will Facebook’s new payments system transform businesses?

Can Bank of China help other bankers see the value of going digital with open ecosystems? Source: Shutterstock

DIGITAL TRANSFORMATION

Bank of China pioneers open platforms and mutually beneficial ecosystems

WeChat is a way of life for the people in China. Source: Shutterstock

WeChat isn’t a messaging app, it’s a public utility service

Customers are demanding real-time payments. Source: Shutterstock

How and why Asia needs to accelerate its journey to real-time payments

Bankers are getting bolder with technology. Source: Shutterstock

RPA and APIs spearheading bankers move away from legacy systems

Here's why CIMB is keen on using innovative technologies to drive #CX. Source: Shutterstock

How CIMB’s top brass is leveraging technology to wow customers

MAS announces successful cross-border and cross-currency payments using central bank digital currencies. Source: Shutterstock

Singapore’s MAS trials blockchain for cross-border payments

The government in Australia is making an effort to go digital this year. Source: Shutterstock

DIGITAL TRANSFORMATION

Australia taking concrete steps to digitize itself this year

Australia's GDP is what companies will spend on buying technology this year. Source: Shutterstock

DIGITAL TRANSFORMATION

Global spending on digital transformation to equal Australia GDP