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INNOVATION

Wells Fargo continues to innovate at speed to delight customers. Source: Shutterstock

How Wells Fargo’s financial management app leveraged agile development

AirAsia Chief Tony Fernandes seeks to help employees learn tech skills as the company morphs into a technology giant. Source: Shutterstock

DIGITAL TRANSFORMATION

AirAsia wants to accelerate acquisition of tech skills among staff and youth

Artificial intelligene is making all business operations more intelligent. Source: Shutterstock

ARTIFICIAL INTELLIGENCE

Frost & Sullivan: Value creation from artificial intelligence remains a priority

McDonald's is investing heavily in technology solutions. Source: Shutterstock.

DIGITAL TRANSFORMATION

McDonald’s latest move to go digital involves creating specialized teams

Delegates at Slack's annual conference last year interacting with the company's staff. Source: LinkedIn/Slack

Interview: How Slack’s 2,000+ employees use the instant messaging app

In-store robots look less like little humans and more like shopping carts today. Source: Shutterstock

In-store robots are shaped like shopping carts and offer more convenience

Here's proof that life insurance companies must bet on digital to delight customers. Source: Gibraltar BSN

Gibraltar BSN bet on digital to delight Malaysian customers — and won big

Within the APAC, which countries will lead the 5G adoption agenda? Source: Shutterstock

GlobalData believes APAC well positioned to lead 5G adoption by 2024

AI-powered facial recognition to make ride-hailing safe in China. Source: Shutterstock

ARTIFICIAL INTELLIGENCE

China’s Didi uses AI-powered facial recognition feature to boost safety

Customers are always online and always shopping in the background. Are you delighting them? Source: Shutterstock

New retail study finds consumers regularly ‘shop in the background’