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RIDE-HAILING

Despite the talent crunch globally, Grab opens its new research and development (R&D) center in Kuala Lumpur, Malaysia. Source: Shutterstock

Where is Grab launching its seventh R&D center?

With the ultimate goal to become the market leader in superapp in Southeast Asia Grab has set Indonesia firmly in its crosshairs, locking horns with domestic player, Go-Jek. Source: Shutterstock

Grab, Go-Jek battling it out to win the SE Asian turf

BMW is moving into Chengdu with ride-hailing services. Source: Shutterstock

Why BMW asked China for a ride-hailing permit

Singapore and now the Philippines charges Grab for deterioriating service.

The Philippines fines Grab for drop in service quality

cars stopping at a traffic light

Is usage-based insurance really the future for drivers?

a grab car on the streets

Grab’s spectacular fall from grace is a CX lesson for everyone

bikes being parked haphazardly near an MRT station

Singapore fixing its bike problems with further regulations

Was the Grab Uber merger good for Singapore?

Has the Grab-Uber merger really driven up fares in Singapore?

a go jek user getting picked up by a rider

Go-Jek expanding fintech efforts to tackle unbanked population

Is there still room to ride in the bike sharing market?