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What role does "digital culture" play in the success of technology adoption? Source: Shutterstock

DIGITAL TRANSFORMATION

Culture key to success with digital projects, but who’s responsible?

Should organizations choose the servitization model? Source: Shutterstock

Should business leaders think about servitization in 2020?

Analytics translators need to understand the business to deliver useful insights. Source: Shutterstock

Businesses scaling analytics will need to train some translators first

Organizations' IT spend is difficult to track to begin with and cloud services adds to the complexity. Source: Shutterstock

Understanding the real cost of migrating to the cloud

Can small businesses really gain from moving to the cloud. Source: Shutterstock

Can cloud applications help small business owners go digital?

When self-service systems don't work, customers ring the call center. Source: Shutterstock

Digital customer service operations need to get better says Gartner

Small business owners need to invest in the right digital technologies. Source: Shutterstock

DIGITAL TRANSFORMATION

IDC: 84pc of SMEs in APAC understand the value of digital technologies

Data privacy is a concern for all kinds of businesses. Source: Shutterstock

Smart CRMs can help businesses keep customer data safe

Managers need to be able to visualize current work progresses in order to boost operational efficiency. Source: Shutterstock

Tracking real-time work processes can boost business operations

Social media helps better connect with audiences. Source: Shutterstock

Companies need to manage social media better to connect with audiences

Data helps organizations understand customers better and create new monetization opportunities. Source: Shutterstock

Three strategies to help organizations monetize their data

The Waitematā district health board leveraged self-taugh tech talent to get its tech projects on track. Source: Shutterstock

ARTIFICIAL INTELLIGENCE

Does the healthcare industry lack tech talent? Waitematā doesn’t think so

Cyberattacks can be avoided if businesses have the right skills and knowledge. Source: Shutterstock

DIGITAL TRANSFORMATION

National Australia Bank provides cybersecurity training to small businesses

Customers must drive digital projects. Source: Shutterstock

DIGITAL TRANSFORMATION

Here’s why staff and clients must be at the core of digital projects

Hong Kong needs to do more in terms of digital transformation. Source: Shutterstock

DIGITAL TRANSFORMATION

Hong Kong Productivity Council on digital transformation in the country

What is GRC technology? Source: Shutterstock

The CXO’s guide to governance, risk, and compliance technology