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BlackBerry and Telkomsel secure Indonesia’s largest ground transportation company

BlackBerry may no longer be producing phones but the company is still playing an important role in cybersecurity. Since acquiring Cylance in 2019, Blackberry is now focused on providing endpoint protection for organizations around the world.

As ransomware targets almost any organization today, the need to have a stronger cybersecurity network is becoming a prerogative for most businesses. Cybercriminals no longer just target large enterprises that deal with lots of data but also target smaller businesses as well.

Today, ransomware attacks also target businesses in almost every industry. Apart from the tech, finance, and healthcare industries, ransomware attacks have also been targeting the transport and education industry as well. Apart from financial losses to ransomware, the services disrupted can cause a lot more problems for them.

Statistics show that the global average cost of a data breach has increased by 10% in 2021 reaching up to US4.24 million. In Southeast Asia, Indonesia is one of the most targeted countries for ransomware attacks.

The Indonesian transport industry is one of the busiest in the world. The country has numerous land, air, and sea transport systems. And most of these systems are now digitally transforming to cater to the growing need of society, especially in providing better services.

One of them is Bluebird Group. As Indonesia’s leading taxi operator, Bluebird has a complex vendor and partner ecosystem, including payment gateways, apps, and APIs. The company operates over 23,000 taxis, plus containers, logistics, and heavy equipment. Now, Bluebird has put security at the center of its digital strategy, seeking round-the-clock support for a highly mobile, fast-growth business that needed to secure data.

To cater to Bluebird’s needs, BlackBerry Limited and Telkomsel have deployed BlackBerry’s AI-enabled cybersecurity software and managed XDR service (Extended Detection and Response) to strengthen the company’s security posture throughout the transportation supply chain as it pivots to digital. With support from Telkomsel, Bluebird deployed BlackBerry Protect, BlackBerry Optics, and BlackBerry Guard, delivering always-on cybersecurity expertise, powered by Cylance AI, for continuous protection, detection, and response.

bluebird taxi

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According to Muhammad Suhada, Vice President of Information Technology at Bluebird, the transport company has always put safety and security at the heart of its business, from consumer experience through to the IT ecosystem.

“After evaluating several vendors, we are collaborating with BlackBerry software for its unmatched AI capability and managed security and response. Together with support from Telkomsel, BlackBerry offered everything we were looking for: smart, AI-based machine learning and a fully dedicated external security team, allowing us to optimize our resources to improve and streamline the user experience.”

BlackBerry Protect for endpoint protection (EPP) and BlackBerry Optics for end-point detection and response (EDR) are automated, prevention-first solutions that use AI and Machine Learning to defend against malware infection and potential data breaches.

For example, a recent breach attempt against an Indonesian company was foiled when the Cylance AI engine detected and eliminated a crypto-jacking malware. BlackBerry Guard is a 24×7 managed XDR service that offers companies access to trained threat prevention experts on a subscription-based model. The service enables lean in-house security teams to effectively hunt and prevent breaches quickly, saving time and resources, while avoiding challenges like alert fatigue.

For Graeme Pyper, Director APAC Channels at BlackBerry, both Telkomsel and BlackBerry are committed to providing the expertise and tools companies need to minimize cyber risk and focus on innovation.

“Thousands of companies like Bluebird Group form the backbone of Indonesia’s economy. As they become digital-first, they must also become cybersecurity-first. However, often they don’t know where to start, how much it costs, and what skills and tools are required,” commented Ceppy Djakaria, Vice President Corporate Account Management, at Telkomsel.

He added that both BlackBerry and Telkomsel are enabling intelligent cyber technologies and skills in reach of any sized business to help protect, enable and defend against new threats.