DASHVEENJIT KAUR

Dashveen writes for Tech Wire Asia and TechHQ, providing research-based commentary on the exciting world of technology in business. Previously, she reported on the ground of Malaysia's fast-paced political arena and stock market.

| @DashveenjitK

Emotional AI: Can chatbots convey empathy in customer interactions?

Emotional AI — can chatbots convey empathy?

Here’s how AirAsia pivoted its airline business to survive the pandemic

AirAsia — a masterclass in business diversity?

Work updates in Instagram story-form through Slack

Why Slack is taking inspiration from Instagram

Twitter HQ campus in downtown San Francisco. Twitter is an American microblogging and social networking servic

Tech giants make remote working permanent — is Asia ready to follow?

Covid-19 threw us all into a global remote-working experiment but growth opportunities for the Zoom extend beyond the crisis.

Why Zoom had to ‘get it right’ in Singapore

TSMC sales surge ahead of new Apple iPhone launch

Alibaba Cloud mobile app icon closeup. Alibaba Cloud, also known as Aliyun, is a Chinese cloud computing company, a subsidiary of Alibaba Group.

Alibaba – is profitability ahead for Asia’s cloud giant?

Employee of Amazon India walks out of a security gate at Amazon's fulfilment center on the outskirts of Bangalore.

The festive sale face-off – Amazon vs Flipkart, JioMart