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INSIGHTS

Ethics in AI is critical. Source: Shutterstock

ARTIFICIAL INTELLIGENCE

Why subject matter experts must weigh in on AI models

Customers are reluctant to buy from brands that they've had poor experiences with. Source: Shutterstock

DIGITAL TRANSFORMATION

Last chance: Identify pain points in your CX or bleed customers in 2020

Government civic planners are thinking digital in Australia. Source: Shutterstock

Digital Opal card initiative shows AU government is embracing technology

Here is how BMW see vocational training in the digital world. Source: BMW

BMW: The digitalization of vocational talent is based on three pillars

Can technology digitally transform the street vendors in Indonesia? Source: Shutterstock

How technology is transforming the smallest street vendors in Indonesia

Customers don't want virtual banks, they want better digital services. Source: Shutterstock

DIGITAL TRANSFORMATION

HSBC invests to boost digital capabilities instead of building a virtual bank

Organizations need to think long and hard about their data analytics use cases. Source: Shutterstock

Why success with data analytics requires an emphasis on the last mile

BMW and Diamler's urban mobility initiative seems to have been a hit recently. Source: BMW

Did BMW and Mercedes’ $1.11b bet on urban mobility tech pay off?

What will drive 5G in the coming years? Source: Shutterstock

IDC predicts a 217.2 percent growth in worldwide 5G connections by 2023

Augmented reality is set to make a splash in the industry. Source: Shutterstock

AUGMENTED REALITY

Experts believe augmented reality will help bring duty free shops to life

Technology is changing how shoes are sold and owned. Source: Shutterstock

Can e-commerce efforts & blockchain patents guarantee success for Nike?

In the digital age, Chipotle balances technology with business acumen. Source: Shutterstock

DIGITAL TRANSFORMATION

Chiptole proves that thriving in the digital age requires more than just tech

Thai government to leverage big data skills in 2020. Source: Shutterstock

Thailand to train 1,000 government officers on big data skills in 2020

Tomorrow's electric and autonomous cars might use edge computing - but is that a good idea? Source: Shutterstock

Is edge computing really the best way forward for innovative businesses?

Cisco's Eyal Dagan architected the future of the internet. Source: Cisco

Cisco architected the internet for the future by asking the right questions

3D printed housing is coming soon. Source: Shutterstock

3D printed housing is affordable, practical, and can withstand earthquakes

Cisco is powering the internet for the future. Source: Cisco

How $1b and 5 years in R&D will power the ‘internet for the future’

Customer engagement experiences can be enhanced with AI. Source: Shutterstock

How to deploy AI solutions in the retail industry despite complexities

Smart factories are the key to digital maturity for many businesses. Source: Shutterstock

DIGITAL TRANSFORMATION

How big data is paving the way for tomorrow’s smart factories today

Businesses must not neglect cyber insurance. Source: Shutterstock

Saving for rainy days: Cyber insurance is a must for all businesses