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Asia needs more tech talent and gig workers might be able to help. Source: Shutterstock

Gig economy growth and shortage of H-1B visas to solve tech talent crunch

Here's why CIMB is keen on using innovative technologies to drive #CX. Source: Shutterstock

How CIMB’s top brass is leveraging technology to wow customers

Live streaming is gaining steam in China and across the world. Source: Shutterstock

Adidas to Zara, why everyone in China leverages live-streaming

Burger King to deliver food to customers stuck in traffic jams. Source: Shutterstock

Burger King to use GPS and Google traffic data to sell more burgers

People go to malls because of the experience. Source: Shutterstock

E-commerce may offer better deals but malls will continue to thrive

Nike's new solution helps solve a massive problem in the sports shoe market. Source: Shutterstock

AUGMENTED REALITY

Nike finds new customer-driven use case for AR technology

Fintech makes banking not just about the interest rates and lower monthly installments but also convenience at fingertips and predictive next-best-action. Source: Shutterstock

Why fintech and banking should join forces for better CX

It makes sense for Coca Cola and PepsiCo to debut their tech with students. Source: Shutterstock

Coca-Cola and PepsiCo’s latest tech debuts at universities first

Luxury fashion retail platform BlinQ is deploying emerging technology to enhance customer experience. Source: BlinQ

Does AR really have the potential to transform online fashion retail?

Facebook CEO Mark Zuckerberg announced the app platform’s new updates that zoom in on its Groups. Source: AFP

Why CMOs should care about Facebook’s new “group” strategy