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Digital bank TMRW upgrades itself with facial recognition and biometrics. Source: Shutterstock

Thai digital bank TMRW’s success mantra? Continuous improvements

AIA is one of the largest insurance companies in the world. Source: Shutterstock

What tech will attract investments from insurance companies in 2020?

What is the best CX metric for your business? Source: Shutterstock

Forrester: The only CX metric that matters has a $-sign in front of it

In phase 2, BSB is set to help SMEs growth rapidly through an all encompassing, intelligent, transparent plaform. Source: Shutterstock

How Singapore’s Business sans Borders will benefit SMEs across Asia

Twitter Founder Jack Dorsey and his team are focused on data privacy. Source: Flickr / JD Lasica

What businesses can learn from Twitter’s approach to data privacy

Can technology and innovation help DHL grow quickly? Source: Shutterstock

DHL’s leaders are betting big on technology, innovation, people, and CX

It's time to focus on training data analysts for 2020. Source: Shutterstock

Malaysia needs to focus on creating data analysts to support growth

Up until a couple of months ago, AR and VR was dominated by consumers. Source; Shutterstock

AUGMENTED REALITY

New AR and VR forecast suggests business use cases to drive growth

Bill Gates' vision for investment firms is coming alive in 2020. Source: Shutterstock

Fintech companies prove Gates’ point: Banking is necessary, banks are not

Digital advertising opportunities aren't hard to find today. Source: Shutterstock

MGID CMO identifies exciting opportunities for digital advertising in 2020