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OMNICHANNEL
Over 12 million items sold in the first hour of e-commerce sit Shopee's 9.9 Super Shopping Day

Record 9.9 sales show e-commerce robust in Asia

Joe Devanesan | 15 September, 2020

An omnichannel retail strategy can help traditional retail chains looking to survive (and thrive) in the new digital-heavy retail reality

How Walmart India ramped up its omnichannel retail experience

Joe Devanesan | 20 August, 2020

Fluent methods to beat Amazon at the retail game

Fluent Commerce | 31 January, 2018

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SHOP TALK

How contact center AI is taking the customer service strain

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7 May, 2020

Mastercard EVP: COVID-19 is spurring contactless payments in Asia

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