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Powerful platforms: digital ecosystems drive innovation, unlock value

Infobip | 22 May, 2023

contact centre excellence

Rising above uncertainty: Unlocking contact centre excellence in challenging times

TSA Group | 3 May, 2023

The cookie crumbles: How APAC brands can adapt to a post-third-party cookies world

The cookie crumbles: How APAC brands can adapt to a post-third-party cookies world

Muhammad Zulhusni | 21 March, 2023

customer experience

Business Platformization with Infobip

Infobip | 28 December, 2022

Fashion retailers are tapping AI and data analytics to enhance their customer experience and fuel their market expansion.

AI tailoring style and shopping in Asia

Rebecca Oi | 3 February, 2022

Customer Experience

Nurture sustainable competitive advantage through CX

Cinnox | 16 December, 2021

Customer Experience

Asia Pacific consumers expect a ‘human touch’ in customer experience

Cinnox | 22 October, 2021

Over 12 million items sold in the first hour of e-commerce sit Shopee's 9.9 Super Shopping Day

Record 9.9 sales show e-commerce robust in Asia

Joe Devanesan | 15 September, 2020

An omnichannel retail strategy can help traditional retail chains looking to survive (and thrive) in the new digital-heavy retail reality

How Walmart India ramped up its omnichannel retail experience

Joe Devanesan | 20 August, 2020

Fluent methods to beat Amazon at the retail game

Fluent Commerce | 31 January, 2018

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