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  • Insights
  • Latest
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  • Topics
POPULAR TOPICS
DIGITAL MARKETING
URBAN TECH
SECURITY
ARTIFICIAL INTELLIGENCE
DIGITAL TRANSFORMATION
BIG DATA
AUTOMATION
PRODUCTIVITY
SUPPLY CHAIN
APPS
BLOCKCHAIN
CLOUD
FINTECH
E-COMMERCE
BUSINESS INTELLIGENCE
SOFTWARE
HARDWARE
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CX
ML can intelligently forecast the likelihood of someone performing an act that is high risk and ping to provide protection automatically. Source: Shutterstock
CX

AI as a standalone service will be a missed opportunity says Tune Protect

Michelle Chan | 11 April, 2019

Businesses can leverage interactive videos and live interviews to make the human experience more pronounced. Source: Shutterstock
BIG DATA

Why data needs human insight for compelling CX

Tech Wire Asia | 10 April, 2019

AR, VR, and multi-screen experiences is what new-age app development is all about. Source: Amy Osborne / AFP
APPS

The CXO’s guide to enterprise-grade multiexperience applications

Soumik Roy | 9 April, 2019

The automation part of CRM can help keep the business operations lean while CX will still be ace. Source: Shutterstock
AUTOMATION

How small businesses can benefit from a CRM

Tech Wire Asia | 4 April, 2019

SmartBite deploys emerging technology such as AI and ML in its bid to simplify the way working professionals eat. Source: Shutterstock
ANALYTICS

How SmartBite is tapping into AI to optimize food delivery

James Sivalingam | 29 March, 2019

In the competitive digital arena, retailers will need all the technology they can get to turbocharge the CX. Source: Shutterstock
ARTIFICIAL INTELLIGENCE

The future of retail is in technology

Tech Wire Asia | 29 March, 2019

WeChat Pay works seamlessly for merchants as it only requires the display of a QR code. Source: WeChat Pay Malaysia
APPS

How is WeChat bringing its e-wallet to Malaysia’s crowded marketplace?

Michelle Chan | 27 March, 2019

Here's why OCBC's Group VP Dilip Krishan advocates open banking. Source: Shutterstock
CX

Why OCBC Bank’s VP believes open banking can enhance CX

Soumik Roy | 26 March, 2019

Retailers on the e-commerce platform will benefit the most from the increase in traffic and engagement levels. Source: Shutterstock
APPS

Lazada deploys shoppertainment to turbocharge CX

Michelle Chan | 22 March, 2019

'New Retail' is the disappearing of the boundary between offline and online commerce. Source: AFP
APPS

Alibaba’s New Retail to lead to better customer experience

Tech Wire Asia | 21 March, 2019

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