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The financial industry has embraced digital transformation and along with it, innovative tech-driven initiatives to enhance customer experience, improve efficiency and reduce cost, all the while complying with regulatory oversights. Source: Shutterstock

How technology is transforming financial services

Of all the emerging technologies, AI is expected to have the biggest impact on commerce in the next five years, according to a recent survey. Source: Shutterstock

Can AI have a big impact on commerce?

Technology helps MetLife Australia simplify claims for their client. Source: Shutterstock

How MetLife Australia is using technology to deliver a better CX

In December, hackers managed to breach into Marriott International's system and accessed private details — including names, credit card numbers, mailing addresses, and passport numbers — of its customers. Source: Shutterstock

Marriott data breach: More than 5 million passport numbers stolen

How to make your e-commerce business better. Source: Shutterstock

How to improve your e-commerce website and business

Hong Leong Bank adopted Industry 4.0 technologies to improve its customer service experience. Source: Shutterstock

ARTIFICIAL INTELLIGENCE

How Hong Leong taps into Industry 4.0 to score big on CX

Hong Leong bank is winning with digital in Asia. Source: Shutterstock.

ARTIFICIAL INTELLIGENCE

How Hong Leong is creating a better omni-channel experience

What are your youngers shoppers craving? Source: Shutterstock

What you need to know to sell to Gen-Z shoppers

Trade finance is about to be transformed.

Can collaboration help banks unlock a $1.5t opportunity?

Can Dish The Fish get Singaporeans to love fish?

Can customer relationships win you digital accolades?